Arab citizens demanding a seat at the virtual table
Development agencies, such as the World Bank, have often been criticized for not sufficiently listening to the people they are trying to help. For acting without first systematically assessing whether beneficiaries agree with the strategies produced and projects developed on their behalf.
To address this, many World Bank teams now arrange in-country consultations with a broad range of people including civil society, young people, and government representatives, depending on the type of project. These gatherings provide the Bank team with an opportunity to get input directly from some of the people who can benefit from a Bank supported effort before the work begins and the strategy is set. This may be a promising approach, but it carries with it a great limitation: reach. There are only a limited number of people that can be invited to these face-to-face consultations.
The World Bank’s Middle East and North Africa (MENA) region has recently begun tapping into the potential of social media to learn from a broader spectrum of citizens across the region. For example, in January the MENA region Vice President, Inger Andersen, held Live Web Chat conversations with 600 people to better learn about their priorities.
Another approach, tried by the MENA Social Protection Team, entails reaching out to citizens –in addition to face-to-face consultations - via twitter, Facebook, live chat and blog posts. The aim is to create an enormous virtual discussion table and to seek input on specific topics. The idea is that citizen feed-back will directly help form more nuanced and pertinent World Bank products.
This is the World Bank learning from the Arab street via social media. This is citizen empowerment via social media.
The ‘Arab Spring’ has revealed a technology savvy and creative new generation. This generation is now taking a seat at the table, or rather, they are demanding a seat at the table and a say in the way development choices that affect them are made. Terminology such as “helping” and “aid” is becoming timeworn. It is more a matter of working alongside a generation that wants to be in charge of their own future.
Please stay tuned and do join the discussion the coming couple of weeks. One of the first topics to be discussed at the virtual table will be: How can young people and females better be included in the labor market?












Comments
Glad to learn about these new initiatives
Glad to learn about these new initatives by the World Bank. Indeed there is a whole new generation out there "that wants to be in charge of their own future" as you put it.
I hope that is appreciated as the resource it is!
Arab citizens demanding a seat at the virtual table
While I applaud this worthy initiative to include input from previously unrecognized or ignored stakeholders (as the Bank likes to call them) in development projects via methods of modern technology such as social networking, I hope that this broader aim is not pursued strictly via this technology. While the new/young generation may indeed be "tech savvy," there is a large segment of potential development aid recipients/beneficiaries who either may not have access to this technology, or whose valuable perspective still would be critically underrepresented in fora such as blogs, chat rooms, Twitter, Facebook, etc. There is some social strata self-selection that could be inadvertently implied in reaching out on poverty alleviation/development related initiatives to those with Facebook and Twitter accounts, and the target audience may be missed.
In other words, I hope the technology will not serve as a substitute for soliciting input from these previously marginalized sections of civil society, per this new initiative, the "old-fashioned way:" by reaching out to them directly in person. Only then, cumulatively through the combination of technology and otherwise, can thorough information be sought and obtained. The goal of incorporating the views of citizens (especially those directly affected by projects) across a broad spectrum cannot be met simply by bludgeoning the problem with technology alone. Instead, it requires a more holistic change in World Bank management mindset to proactively seek out and implement citizens' input as in-depth and as frequently as possible, in the spirit of partnership. I am not convinced that such a mindset exists. I hope that World Bank staff will take into account suggestions such as these provided via this mechanism, and respond with explanations why they do or do not adopt them.
Thank you.
Empowering the Youth
I think it is very crucial to use Facebook, Twitter and all the new technology that is available now to get feedback from people, especially the youth.
You can reach a lot more audience that way, so why not?
Interesting article Amina.
A live citizen brainstorming
A live citizen brainstorming through social media. This is a great initiative from the World Bank!
It will definitely make the World Bank projects more popular.
Can't wait to join the next virtual table!
Will join the discussion table!
Interesting piece, and seems like an unusual approach by a big institution like the World Bank. I hope it takes off.
I agree with the comment above, Awinash Bawle, that some marginalized groups will most likely not be able to take part in this virtual discussion. This is something the World Bank will have to keep in mind, rural populations and so on.
However, this being said: everyone can not be reached at the same time. The young in the Arab world are connected and I am happy that we will be able to share our thoughts at this forum.
The topic is supposed to be youth employment. Let me share a first opinion: yes, there are no jobs, yes the young do not have the right qualifications, but the truth is - even if we did the problem of NEPOTISM and corruption would have to be resolved. Nepotism and having the right contacts is all that matters. I look forward to discussing how we can change that attitude. Things are changing and in Egypt I hope we can work on changing things bottom up, turn the shirt inside out. Peace.
Cautiously optimistic
Interesting article. Author is trying to highlight and address the need to change the World Bank modus operandi from an institution that uses aid to implement policies favorable with the Bank's funding powers rather than to cater for the actual development needs of the recipient countries.
While I applaud the attempts by World Bank staff to change this policy and hope that these efforts will work, I believe it will require a complete overhaul of how the World Bank operates before any such effort is successful.
Arab citizens demanding a seat at the virtual table
Great piece!!
A Good Start
Thank you for sharing these
Worthy Initiative
Arab citizens at the virtual table - Please and thank you!
Very positive & well written analysis
Are there Checks and Balances?
" 'helping' and 'aid' is becoming timeworn"
Sceptical!!
Business skills and help for young
I read this but honestly I don't know enough about the world bank to be either positive or critical.One thing I like to say though: regarding employment for the young in the Arab world. Many young want to start a business or they already have one but cannot make it formal or cannot reach bigger markets. It is complicated to figure out how to go about things, one-stop shops can help a lot. And letting the young know about the help that exist. Also simple courses for free, nothing advanced to learn. Have good day. Minou
I have zero practical experience
Two of my study friends commented above, they mostly wrote about the World Bank. I prefer to mention that its important for our young people to not only read books like robots, to learn by heart and then proof be thrown into the job market. In Europe and US, I like that students can do an internship to learn how it is to work to get more skills but in my university back home they will not let us do that - then we lose a semester. Can the World Bank work with universities and schools to change this and first make our government understand why to do this? When I went to the US for one year to study I also learnt more about this.
Towards a new world order: the World Bank and Arab youth
Many of you make interesting and noteworthy points here -- mainly about the "digital divide" that enables some Arab youth to access social networking websites and not others. It might be interesting to also consider how we can bring disenfranchised youth (Arab youth who do not live in cosmopolitan cities like Cairo, or have ready access to the internet) to the proverbial table; that is, to incorporate them into decision making, rather than to make the decisions for them. I think this is what author Amina Semlali is getting at: an ethics that would hold the West (and Western institutions like the World Bank) accountable to the people it claims to be helping. But, this might be a bigger project that the World Bank is willing to admit, or commit itself to.
Let me explain. If we look at the ledger of history, it quickly becomes apparent that the World Bank has consistently and unabashedly pursued its own interests (that is, Western interests, and the express interests of multi-national corporations), rather than carried out its supposed mission: to cater to "the actual development needs of recipient countries," as Cautiously Optimistic notes. We mustn't forget that the World Bank works to ensure the survival of a neoliberal and neocolonial world order. Stated another way, the World Bank, as an institution, works to ensure profit and efficiency (and power), not social needs. Loans offered by the World Bank are provided only under the condition that recipient countries "liberalize" trade, investment and finance, which includes the deregulation and privatization of industries perhaps better (that is, more ethically) run and managed by the local government.
To that end, I'd like to voice my solidarity with Jamal X, who writes in his comment, "The young generation that demanded changes in their countries [Arab youth] want to break from the past and walk down a path that is in their country's [best] interest." We may have to accept (and in fact, I hope this is the case) that what Arab youth identify as "good" for their country might mean nationalizing industry and, thus, calling the World Bank on its abuses, which it carries out under the innocuous banner of foreign "aid".
The World Bank, as it currently runs, allows us to keep under-developed countries perpetually underdeveloped – that is, in a perpetual state of want. Stated another way, by providing loans only under the guarantee that a recipient country open its industries to Western-run companies, the World Bank actually undercuts any efforts it claims to make to "help" people. The only “people” the World Bank has (thus far) helped is the people on Wall Street. Indeed, it’s no wonder why the Arab Spring (an international effort) has been compared to Occupy Wall Street (a domestic effort): both work to make money-makers accountable to the people they claim to be representing.
Which is to say, enabling Arab youth to share their opinions means that the World Bank may have to make itself open to changing its procedures, or to a "complete overhaul" as Cautiously Optimistic suggests. Such an overhaul would demand that the World Bank takes its stipulated mission at its word, and that it considers how actually helping the people in the Arab world (and demonstrating its solidarity with Arab youth, disenfranchised or otherwise) might mean providing funds without “conditions” – or at least, without conditions that benefit multi-national companies that prioritize profit, not social needs.
Dear Shadee,Thank you for
Dear Shadee,
Thank you for taking the time to share your views. There have been some outdated views of the World Bank but the type of programs we support in the Arab World and globally include helping universities offer more relevant programs to students, so they can more easily find jobs in local firms or set up firms themselves. We ensure poor people are protected with safety nets (Yemen, Palestine and Jordan), that public education is improved (Tunisia, Morocco, Egypt, Palestine, Jordan, Lebanon, Yemen, Kuwait, Saudi Arabia, Oman) and that health services better reach those without coverage, etc.
It is true that we sometimes put "conditions" before we finance a project, this is mainly to ensure that the funds are used for the intended purposes, that poor people benefit, that women are not discriminated against and that the environment is protected. We put these conditions because we have learned that without insisting on such matters, development is not effective in reducing poverty.
I hope you will continue to be critical as we strive to fulfill our mandate of reducing poverty and enhancing lives. If you see that the Bank supports programs that do not meet this mandate please let us know, so we can correct what we do and stay focused on our common goal of a better world for all.
Steen
World Bank Support of Youth
Great initiative
Glad that their is now focus on this youth...
Post new comment